Frequently asked questions

Directly from this website, and from our authorized dealers. Use the dealer network page to find your nearest. A dealer can fit boots, mount blades and set them up for you, which is worth doing for a first setup or when changing discipline.

Our equipment is designed to let you use the technique you already have more efficiently — better feedback from the ice, a more consistent platform, and blades that hold an edge. How much difference that makes depends on your fitness, your technique and how well the equipment suits you. Skaters who are ready for a stiffer or more responsive blade usually notice it; skaters who are not can be slowed by it. If you are not sure which model suits you, ask us or a dealer before you buy.

For long track, the range runs from the EHS Stainless-steel (Chrome) models for recreational skating, through the Synergy and Xplorer, to the Superior, Cosmic and Alba for competitive skaters. Stiffness and steering are the deciding factors. For short track, the X-series and the ACS/QCS/JaeBee pre-bend models cover the range from maximum hold to maximum flex and feel.

Tell us your discipline, level, weight and current setup through our contact form and we will make a recommendation.

We ship worldwide, with a few exceptions: we cannot ship to Russia or Belarus or to sanctioned destinations, and orders to Korea, China and Canada may be routed to our distributor there. See the shipping policy.

One flat rate per order, by zone — and free on orders of €300 or more, everywhere we ship. The rate for your address is shown at checkout. See shipping and returns.

Inside the EU, no: VAT is already in the price you see, and nothing more is due on delivery. The exceptions are a few places outside the EU VAT area, such as the Canary Islands and the French overseas departments; see “VAT and import charges” on the Shipping and returns page. Outside the EU, yes: we ship DAP, so your country’s import VAT, duty and the carrier’s clearance fee are collected from you by the carrier. We cannot tell you the amount in advance.

Because of how UK import VAT works. For consignments of £135 or less, an overseas seller must be registered for UK VAT and charge it at checkout; EHS StayBent is not. Above that value, import VAT is collected at the border in the normal way. The €160 minimum keeps every UK order on the right side of that line. Below it, buy from a UK dealer.

Long track boots, long track blades, long track jigs and all spare parts are supplied in the Netherlands through authorized dealers only, because they need fitting and setup. Everything else can be ordered directly. Find your dealer on the dealer network page.

No. Every order is shipped. Our address in Heemskerk is a workshop and warehouse, not a shop; visits are by appointment.

EU consumers have 14 days from delivery to change their mind. Blades that have been mounted, sharpened, bent or skated on, boots that have been heat-moulded or skated in, and anything made to your specification cannot be returned. Details in the refund policy.

Use the dealer login. If you cannot sign in, let us know through our contact form.

Use our contact form. We will happily answer anything you need to know before you buy.